Privacy and GDPR
Carol Chapman Live, or CCLive for short, was founded by Carol Chapman and is the parent corporation behind many of his products and services.
Just like you know Carol, CCLive is committed to maintaining the trust and confidence of our visitors to our web sites. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
What information do we collect?
We collect information from you when you register on our site, place an order, respond to a survey, click on a link, fill out a form, press a button on our Facebook page, or connect to us from Facebook and other 3rd party websites.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
We also use a third party analytics services, such as Google Analytics and others, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or other companies to make, any attempt to find out the identities of those visiting our website.
Google, Facebook, and other third party vendors, use cookies to assist us in promoting the products that you’ve indicated you are most interested in. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
To administer a contest, promotion, survey or other site feature
To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to our business relationship)
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we use your data on our mailing lists?
As part of the registration process for any of our products or promotional offers we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to let you now about other products or services we think you might like; to check that our records are right and to check every now and then that you’re happy and satisfied.
We don’t rent or trade email lists with other organisations and businesses.
We use multiple third-party email providers including, but not limited to, Ontraport, ActiveCampaign, FunnelKits, Sendy, Amazon, Gmail and others to deliver our email messages. We gather statistics about email opening and clicks using industry standard technologies to help us monitor and improve our delivery and service to you. For more information, please see the aforementioned companies’ privacy notices. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by advising our data protection officer by entering a ticket on our help desk.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, and by our reading our correspondence, you consent to our online privacy policy.
Access to your personal information
You are entitled to view or have us delete the personal information that you hold by entering a ticket on our help desk.
Changes to our Privacy Policy
Our Privacy Policy is reviewed monthly, or sooner as needed. If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 5/24/2018 and is GDPR compliant
Contacting Us
If there are any questions regarding this privacy policy you may contact us at:
Carol Chapman Live, PO Box 123 Foster VA 23056